Privacy Policy

    Last updated: September 16, 2026

    1. Introduction

    Bespoke Maestro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, and mailing address when you book an appointment or make a purchase.
    • Measurement Data: Body measurements provided during consultations for tailoring purposes.
    • Payment Information: Credit card details and billing information processed securely through our payment providers.
    • Communications: Records of correspondence when you contact us.
    • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

    3. How We Use Your Information

    We use collected information to:

    • Process and fulfill your orders and appointments
    • Communicate with you about your orders, appointments, and inquiries
    • Send promotional emails and mailers (with your consent)
    • Use client photos taken during our tailoring process, including finished delivery photos taken by Bespoke Maestro, for promotional posts on our social media campaigns and other marketing campaigns
    • Improve our website and services
    • Comply with legal obligations

    4. Information Sharing

    We do not sell your personal information. We may share your information with:

    • Service providers who assist in our operations (payment processors, email services)
    • Professional advisors (lawyers, accountants) when necessary
    • Law enforcement when required by law

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    6. Your Rights

    You have the right to:

    • Access your personal information
    • Correct inaccurate information
    • Request deletion of your information
    • Opt-out of marketing communications
    • Lodge a complaint with a supervisory authority

    7. Cookies

    We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

    8. SMS Terms and Conditions & Privacy Policy

    Upon messaging opt-in, the end user agrees to receive messages from Bespoke Maestro regarding made-to-measure tailoring services, exclusive promotions, new fabric arrivals, and appointment reminders. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at sales@bespokemaestro.com or +1-858-269-4468.

    9. Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    Email: sales@bespokemaestro.com
    Phone: +1-858-269-4468

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